Refund & Cancellation Policy – KSP HOLIDAYS
Our Refund Policy
At KSP HOLIDAYS, we aim to provide a transparent and hassle-free booking experience. Please read our refund and cancellation terms carefully before confirming your booking.
Effective Date: 11 May 2026
Booking Confirmation
A booking is considered confirmed only after:
- Required payment is received
- Service availability is confirmed
- Official confirmation is shared by our team
Customer Cancellation Policy
If a customer cancels a confirmed booking, cancellation charges may apply.
Cancellation Charges
- 30 days or more before departure: 10% of total package cost
- 15–29 days before departure: 25% of total package cost
- 7–14 days before departure: 50% of total package cost
- Less than 7 days before departure: 100% of package cost
Non-Refundable Services
Certain services may be fully or partially non-refundable, including:
- Flight tickets
- Visa fees
- Travel insurance
- Event tickets
- Peak season hotel bookings
- Special promotional packages
Refund Processing
If a refund is approved:
Processing Timeline
Refunds are generally processed within 7 to 14 business days through the original payment method, subject to banking and supplier processing times.
Cancellation by KSP HOLIDAYS
In rare situations where KSP HOLIDAYS needs to cancel a tour due to circumstances beyond our control, customers may be offered:
- Alternative travel dates
- Alternative package options
- Partial or full refund (subject to supplier terms)
No Show Policy
No refund will be provided for:
- Missed departures
- Late arrivals
- Unused hotel stays
- Missed sightseeing activities
- Voluntary withdrawal during travel
Contact Us
For refund or cancellation-related assistance:
KSP HOLIDAYS
Website: kspholidays.com
Email: kspholidays@gmail.com
